STEINBAUER UK support

Product returns

Submit your return request before sending any module or product to STEINBAUER UK.

Before returning a product

Complete the form first

Do not send a module or product without first submitting this form and receiving return instructions from STEINBAUER UK.

1 Enter the customer, product, purchase and vehicle information.
2 Explain the reason for return and any fault symptoms clearly.
3 Attach the original invoice, photographs or diagnostic information.
4 Submit the request and retain the reference displayed on screen.

Completing this form does not automatically approve a return, refund, warranty claim, credit or replacement.

Telephone:
01553 829990

Return request

STEINBAUER return form

Fields marked with an asterisk are required.

Customer details

Name *

Company

Email address *

Telephone *

Product and purchase

Part number *

Serial number *

Purchase date *

Invoice number *

Vehicle or machine

Manufacturer *

Model *

Registration

Mileage or operating hours

Return details

Reason for return *

Return or fault details *

Supporting files

Attach invoice, photographs or reports Maximum four PDF, JPG or PNG files. Maximum 5 MB per file and 12 MB combined.

Declaration I confirm that the information supplied is accurate and understand that submitting this form does not automatically approve a return, refund, credit, warranty claim or replacement.

We use the information you provide to administer your return, assess any warranty or product-support issue, and contact you about the request. See our Privacy Policy.

Do not send the product until STEINBAUER UK has provided return instructions.